Thank you for visiting Chanee Vijay Textiles. We want you to be completely satisfied with our textiles and happily use them for many years in your lovely home. We try to make them as perfectly perfect as we can. Each piece is unique, hand painted by Chanee and sewn by Phyllis. Chanee designs all the pieces with non-toxic inks, and planet and people-friendly materials because she cares about your health and the environment.

Please feel free to contact us with any questions that are not answered here.

CHOOSING THE RIGHT SIZE

To keep things simple, we make our pillow covers to fit the size of your insert. For example, if your insert size is 24x24", you'll want to order a 24x24" pillow cover. When you receive your pillow cover, actual measurements are 1”-2" less than the insert size in order to ensure a clean, snug fit. We also taper the corners of our pillow covers to avoid "dog ears".

SHIPPING

IN-STOCK ORDERS ARE SHIPPED WITHIN 3 BUSINESS DAYS OF RECEIPT, UNLESS OTHERWISE NOTED.

MADE-TO-ORDER AND CUSTOM PIECES ARE SHIPPED WITHIN 7-10 DAYS.

YARDAGE ORDERS ARE SHIPPED WITHIN 10-14 DAYS. 

EACH ORDER IS SHIPPED PER THE SHIPPING METHOD SELECTED AT CHECKOUT. WE CURRENTLY ACCEPT ORDERS THAT SHIP WITHIN THE CONTINENTAL UNITED STATES.  


CARE INSTRUCTIONS

PILLOW COVERS. MACHINE WASH INSIDE-OUT ON A DELICATE CYCLE WITH COLD WATER AND NO SPIN. AIR DRY AND THEN USE DRYER TO FLUFF.

TOTES & POUCHES.  MACHINE WASH INSIDE-OUT ON A DELICATE CYCLE WITH COLD WATER AND NO SPIN. AIR DRY AND THEN USE DRYER TO FLUFF.

THROWS.  MACHINE WASH ON NORMAL CYCLE WITH COLD WATER AND LOW SPIN. DRY ON MEDIUM HEAT.

EACH PIECE IS MADE WITH 100% ORGANIC EUROPEAN HEMP, AND LOOKS GOOD IRONED OR LEFT IN ITS NATURALLY WRINKLED STATE.  


RETURN POLICY

A FULL REFUND OR EXCHANGE IS ACCEPTED WITHIN 15 DAYS OF RECEIPT OF YOUR ORDER FOR ITEMS THAT ARE IN THEIR ORIGINAL CONDITION. THE REQUEST MUST BE INDICATED ON THE PACKING SLIP PROVIDED AND INCLUDED IN THE SHIPMENT BACK TO CHANEE VIJAY TEXTILES. THE CUSTOMER IS RESPONSIBLE FOR THE ORIGINAL SHIPPING COST IN ADDITION TO ANY RETURN SHIPPING EXPENSES. ALL RETURNED MERCHANDISE MUST BE TRACEABLE WITH A TRACKING NUMBER.

OUR CUSTOMERS ARE RESPONSIBLE FOR THE CARE OF THE PIECES THEY PURCHASE. CHANEE VIJAY TEXTILES IS NOT LIABLE FOR ANY DAMAGES THAT OCCUR DUE TO IMPROPER CARE. QUALITY IS OUR TOP PRIORITY AND IF THERE IS A PERCEIVED DEFECT PLEASE CONTACT US AT SALES@CHANEEVIJAY.COM